We deliver all orders on Wednesdays and Fridays. You can choose which day is best for you before checking out.
Delivery is free for all orders over £25. if you're ordering individual items from our General Store, a small delivery fee of £5 will be charged. To qualify for free delivery, simply bring your order total above £25, or add General Store items to your basket when you're ordering a meal kit.
Orders to addresses with a London postcode are delivered using a green fleet of eco-friendly vehicles, to ensure that all last mile deliveries are emission-free. Orders to the rest of the country are delivered by either DHL, who have committed to ensuring that at least 70% of their fleet will be emission-free by 2025, or DPD, who also have agressive sustainability targets and are already using emission-free vehicles in many urban locations.
We can't specify exactly what time of day your delivery will arrive, but all deliveries are made between 9am and 6pm, to ensure you've got plenty of time to cook your supper. You'll receive notifications from our couriers by text and/or email when your order is out for delivery, so make sure you leave your phone number and a valid email address when you check out.
As your delivery will contain perishable food items, we won't be able to redeliver on the following day, so please make sure you tell us where our driver can leave your parcel if there's no one home.
We regret that we are unable to deliver to Northern Ireland, due to phytosanitary regulations introduced as part of the Northern Ireland protocol. If your delivery address is in Northern Ireland, please don't order. We're sorry, but we will have to cancel your order.
Orders for the Scottish Highlands and offshore locations, including the Scottish Islands and Channel Islands, will be delivered using a 2 day delivery service. We will take all steps necessary to ensure your food remains insulated and chilled on its long journey, but please be aware that ice packs may melt in transit, especially in warm weather. If you're unsure about anything, please contact us.